Why Us?
MobyLoan is the obvious choice for helping you out with your finances when you need it most. We are customer focused and determined to service your needs and to meet and exceed your expectations.
Experience Matters
MobyLoan was created by the coming together of experienced minds in the fields of cutting edge internet technology and the credit market. The management team has over 120 years of combined experience of working in the credit, commerce and information technology industries.
Responsible Lending
Our goal is to provide short term cashloans in a responsible manner to the British people. We follow the Data Protection Act and Consumer Credit Act in the management of our business. We are fully regulated and aim to exceed the compliance requirements as set down in current legislation. We aim to securely manage your information and use the most up to date technology to achieve this.Rebuild a positive credit history
If you have a poor credit history we can possibly help to rebuild that. By taking a Mobyloan and then making your repayments in full your credit history may improve. We report this good credit behaviour to official credit reference agencies and other lenders will be able to see this positive payment history.
No Hidden Costs
We believe in no hidden costs or nasty surprises. Experience has taught to us to always be frank and open with all of the steps involved in our dealings with customers. This way we build a positive relationship with our customers.
Technology Innovators
We continually develop and research new internet and internet convergent technology ( ie smart phones, PDAs) to provide our customers the best, safest, fastest and most convenient access to cash when they need it most.
Positive Customer Focus
Mobyloan listen's to your needs and responds actively to all feedback and suggestions. Our experienced customer services team are available from 9am to 6pm Monday to Friday to answer your questions. We are different from other companies in our desire to lend responsibly and to help people rebuild from past financial problems wherever possible.
You can also email us (customerservices@mobyloan.com) or leave us messages by logging in to your account. We welcome all your feedback and always expect to exceed our stated performance targets.
Community
We take our environment seriously and donate £1 for each loan taken out from our profits to the charity IFAW. The International Fund for Animal Welfare www.IFAW.org . IFAW has been growing for over forty years and is one of the first truly globally active animal and environment conservation groups. It has 1.2 million supporters worldwide. We like them as their approach to problems is as varied as the numbers of species they protect. At MobyLoan we can see a kindred spirit in their company culture.
Trade Associations
As we endeavour to maintain the recognised best practise for payday loans we follow the BCCA (British Cheque and Credit Association) Code of Practise. We also regularly review the CFA (Community Finance Association) and CCTA (Consumer Credit Trade Association) to monitor current best practise.
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